Shopping trolleys are always being left in inappropriately in Chermside area.
With the urban development of Chermside, more than 5 residential estates had been built in the northern suburb of Brisbane with in 3 years.
Ever since 2007, the number or residents in Chermside had jumped from 6700 to 9780.
Walking along the Hamilton road, many abandoned shopping trollies from supermarkets of Westfield Chermside can be spotted, however who is responsible for it?
Dangerous to bus drivers in Chermside area
“It’s been happening for more than a year.” Said Rob Rasmussen, security of Westfield Chermside bus station.
“People just dump their trollies next to the bus station and leave.”
Even there is a trollies collecting station, Rasmussen said people tend to leave their trollies in random places around the stations.
Despite the job of his own, because of the amount of trollies that were being left, he would clean up the trollies within the bus station.
“Normally the trolley boys come twice in the afternoon, but I push the trollies there, just to make it look clean”
Rasmussen added that people sometime leave rubbish in the trollies, which make it more difficult to collect.
He also pointed out the issues that the trollies bright to the bus drivers, they would have to stop the bus and get off to push away the trollies in the middle of the bus station.
“That happens very often and is dangerous.”
“Westfield is all about the money, this bus station is very dim at night, you see the lights there, it is supposed to be two, but they(Westfield) only switched one (light bulb) on.”
He explained that the design of the Westfield Bus station, which is a circled bus station, there are blind spots for buses, abandoned trollies could be the potential accident source of the area.
Aside from that, the security believes that supermarkets in Westfield should be responsible for the empty trollies.
“They should ask for 20 dollars (to rent a trolley) so that people would come and give the trollies back.”
“People requested for it, but they (Westfield and supermarkets) said they are afraid of losing customers for doing it.
trolley left with rubbish around the Westfield bus station
Lacking of labour
The abandoned trollies in Chermside area also addressed the issue of the lack ok human resources in trolley helpers in the mall.
“Normally we are responsible for empty trolley within two kilometres of the supermarket.” Said Osman Jarelnabi, part-time trolley helper of Coles.
He explained that that the lack of human resources of the supermarket could be the reason of the trolley issues in Chermside, as normally there should be two trolley helpers, however it is not a job that everyone is willing and capable to do.
“It is a tough job, especially when things turn crazy in weekend, is like a ten hours’ workout session.”
He added that the trolley job is meant to be shared by two people, however with the lack of human resources, it is common to find supermarket having only one trolley helper.
Jacob Abdullah, manager of Osman Jarelnabi also pointed out that employing trolley helper is getting more difficult than ever with the extant of shopping hours for customers by supermarket.
He added that there are code on each trolley, people could ring the supermarket to collet them.
It is our responsibility to report empty trolley in or city, report empty trolley by ringing 1800641597.
Report for empty trolley by 1800641597
Source
Osman Jarelnabi – 0413 687 773
Rob Rasmussen – keanverasmussen43@gmail.com
Jacob Abdullah – 0423 502 054
https://www.coles.com.au/customer-service/abandoned-trolley
http://profile.id.com.au/brisbane/population?WebID=430
https://www.brisbane.qld.gov.au/laws-permits/complaints-fines/abandoned-vehicles-shopping-trolleys/abandoned-shopping-trolleys